Privacy Policy


This privacy policy sets out how Destination Dover uses and protects any information that you give Destination Dover using the website and also when you subscribe to the Destination Dover What’s on Newsletter.

Destination Dover operates in an honest and open manner and will always be clear on how, when and why it collects and processes information and will not do anything with personal information that individuals would not reasonably expect and without their permission.

Who we are?

Destination Dover is a tourism partnership focused on raising awareness of the visitor offering in Dover and managed and operated by Dover Town Council

  • Contact details:

    • Address - Dover Town Council, Maison Dieu House, Biggin Street, Dover, Kent, CT16 1D

    • Telephone - 01304 242 625

What information do we collect?

  • Website Cookie Data

    • To make our website useable, we use small text files called cookies on your computer/tablet/phone called cookies. Most websites do this and they aren’t used to identify you personally. You can manage and/or delete these files as you wish.

    • Google Analytic

      • We use Google Analytics to collect information about how people use this site including:

        • what pages you visit and how long you are here

        • what type of device you are using

        • how you got here

        • what words you use when using our search

        • the number of searches that showed no results

      • How long is the data kept?

        • The amount of time before the user-level and event-level data stored by Google Analytics is automatically deleted from Analytics’ servers is set to 26 months. 

      • This helps us to make sure we are meeting your needs and understand how we can make the website work better. Google Analytics does not collect or store any personal information.

  • E-Newsletters

    • We use Mailchimp to manage our Destination Dover e-newsletter list in order to send you relevant information about what’s on and places to visit in Dover, Kent, United Kingdom. Your data (First Name, Last Name and Email Address) is held by Mailchimp, which is compliant with the EU-U.S. Privacy Shield Framework. Your data will not be shared with any other organisations and you can unsubscribe or manage your preferences at any time using the links at the bottom of all e-newsletters.

      • Please note that your data will never be shared or sold to another party.

  • Our Contact Details

    • If you have any questions please contact via one of the following;

      • Address: Dover Town Council, Maison Dieu House , Biggin Street, Dover, Kent, CT16 1DW

      • Email:

      • Telephone: 01304 242 625